Nurture helps an interested person understand a decision. For leads that start in Instagram or WhatsApp, the first job is to carry the inquiry and email preference accurately into the system that will send.
Repli Email is an admin-only private beta. Creating an account or upgrading a plan does not unlock email sending. No public email allowance, price or launch date is offered here.
Record the topic the person asked about and which information they want next. A supported chat lead question can collect an address, but the answer alone does not authorize marketing. Explain the separate email purpose and retain that choice.
Repli’s chat and email records are not automatically interchangeable. Verify contact mapping, source fields and consent in the actual email system. Do not claim that all DM leads enter an email sequence without export or configuration merely because both channel tiles appear in the workspace.
A setup inquiry might need a practical explanation; a pricing inquiry needs accurate current terms. Choose relevant content from the stated interest and let staff handle unusual questions. No lead score, purchase probability or automatic conversion is needed to make the next message useful.
Example: someone asks how to evaluate a service. With appropriate permission, send a requirements checklist and then offer human review of their questions. Use only real materials and links. Do not invent an outcome or a deadline to create urgency.
Lead nurturing is the purpose of answering decision-stage questions. Drip is the timed delivery pattern that might carry those answers. Keep interest-based examples here and leave delay mechanics to the drip guide.
A booked call, reply or purchase needs a real source update and an appropriate stop rule. The inspected beta runner reads tags or stored contact data, not universal real-time engagement. Email has no Meta DM window, but that does not remove consent, unsubscribe, privacy or sender-policy requirements.
A person asks about setup in a chat and voluntarily requests an email checklist.
Send the real setup material through an eligible service with recorded email permission.
Staff answer the person’s follow-up; verify any sequence stop in that service separately.
Keep the original inquiry and the separate email choice.
Check that the sending system has the intended contact, fields and preferences.
Plan useful answers and define the actual completion signal.
No universal automatic mapping was established. Verify the specific contact and consent path rather than inferring synchronization from a shared workspace.
Nurture concerns the prospect’s decision and questions; drip concerns sequence timing. A nurture workflow can use a drip without making the two intents identical.
Repli Email is an admin-only private beta. Creating an account or upgrading a plan does not unlock email sending. No public email allowance, price or launch date is offered here.
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