Choose the job before enabling automation: answer an incoming keyword, collect enquiry details, assist with AI or send an approved template campaign. Repli connects these workflows to your WhatsApp Business number through the Cloud API.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
A keyword rule attempts your written response when an eligible incoming message matches. AI uses your supplied instructions and paid workspace credit; it is a separate decision from a static rule.
For outbound campaigns, select the correct connected number, use an approved template and check consent. Review delivery and failures before expanding your audience. Neither an API connection nor a subscription guarantees delivery.
Connect an eligible WhatsApp number through Meta Embedded Signup.
Choose an incoming reply or template campaign and supply the required content.
Test with an authorized contact, review the result and respect opt-outs.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
No. Meta/provider messaging charges, AI usage and team seats are separate from the software subscription. Check current account terms and invoices.
No. Meta controls template approval, account restrictions and delivery. Check consent, current policy and actual send results.
WhatsApp Business Platform pricing — Delivered-message billing depends on recipient market and category; consult the current rate card and account invoice.
Cloud API getting started — Account and number prerequisites; Meta controls availability and approval.
WhatsApp Business Messaging Policy — Consent, acceptable use and messaging restrictions still apply.