Give your education team one place to handle general course questions, administrative inquiries and opted-in notices. Keep the institution’s academic, payment and enrollment systems responsible for their own records.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
Start with routine questions: where to find a course outline, office hours or your published application instructions. Staff can reuse approved answers and supplied links rather than retyping policies for each family.
Use administrative tags and notes to organize contacts, and assign a due task when an advisor must call back. A CRM task is not an automatically delivered class or tuition reminder, and a contact is not an enrolled student.
An event notice needs a relevant audience, current recipient consent and the supported template path. Do not treat a parent’s course question as permission for every future promotion. The admissions chatbot guide covers the narrower qualification sequence.
No native student-information-system sync, academic records, tuition collection, applicant ranking or enrollment decisions are claimed. Limit data collection, especially for minors, and review your institution’s privacy obligations.
No native student-information-system sync, academic records, tuition collection, applicant ranking or enrollment decisions are claimed. Limit data collection, especially for minors, and review your institution’s privacy obligations.
Choose the administrative questions and notices your team can own.
Supply published course information, links and reusable answers.
Set contact tags and review consent before any outbound template.
No. This page covers administrative communication, contacts and follow-up work. Student records, tuition payments, grades and enrollment stay in the institution’s own systems.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
No. Respect recipient consent and opt-outs. Ordinary replies need an eligible customer-service window; later business-initiated messages require the supported approved-template path. Meta/provider charges and account restrictions remain separate.
WhatsApp Business Platform pricing — Delivered-message billing depends on recipient market and category; consult the current rate card and account invoice.
Cloud API getting started — Account and number prerequisites; Meta controls availability and approval.
WhatsApp Business Messaging Policy — Consent, acceptable use and messaging restrictions still apply.